Privacy Policy

Last updated: 28 August 2026

 

Privacy Policy

1. Introduction

This Privacy Policy explains how personal data is collected, used, stored and protected when you visit the Villa Ter Meeren website, contact us or submit a request through the website.

Villa Ter Meeren is a commercial and project name operated by Lansrode Investments SRL/BV, a Belgian company registered under enterprise and VAT number BE 0809.654.248, with registered office at Leopoldstraat 7, 2000 Antwerp, Belgium.

For the purposes of the General Data Protection Regulation (EU) 2016/679 (“GDPR”),the Owner acts as the data controller for the processing described in this Privacy Policy.

Contact details

Lansrode Investments SRL/BV
Leopoldstraat 7
2000 Antwerp
Belgium
Enterprise/VAT number: BE 0809.654.248
Email: info@villatermeeren.com
Telephone: +32 474 79 42 98

2. Scope

This Privacy Policy applies to personal data processed in connection with the Villa Ter Meeren website, including information submitted through the Book a Viewing/contact functionality, direct communications and data generated through permitted analytics and conversion-measurement technologies.

The website provides information about furnished rental apartments and allows prospective tenants or other interested parties to request contact or a viewing.

No rental agreement is concluded through the website, no online payment is processed and no user account is created.

3. Personal data we may collect

Depending on how you interact with the website, we may process:

  • first name and surname;
  • email address;
  • telephone number;
  • apartment preference;
  • requested viewing information;
  • information included voluntarily in a message or enquiry;
  • correspondence and subsequent communications;
  • IP address and technical device/browser information where generated by the website or its technical infrastructure;
  • cookie and consent preferences;
  • website usage and interaction data, subject to your consent where required;
  • conversion and campaign-attribution information, subject to your consent where required.

Please do not provide sensitive personal data through the contact form unless strictly necessary.

4. Purposes and legal bases

Personal data submitted through the website may be processed to:

Respond to enquiries and arrange viewings.
We process the information provided by you in order to respond to your request, contact you and, where requested, organise a property viewing. Depending on the circumstances, this processing is based on steps taken at your request prior to entering into a potential contract and/or our legitimate interest in managing genuine property enquiries.

Communicate with prospective tenants.
We may contact you by telephone or email in relation to your enquiry, apartment availability, a requested viewing or related information.

Operate and secure the website.
Certain technical information may be processed where necessary to operate, maintain and secure the website, prevent misuse and diagnose technical issues.

Analyse website performance.
Where you have provided the required consent, Google Analytics may be used to understand how visitors interact with the website and to produce website-usage statistics.

Measure advertising conversions.
Where you have provided the required consent, Google Ads conversion measurement may be used to assess whether advertising campaigns result in relevant actions on the website.

We do not use contact-form information to send newsletters or unrelated commercial marketing communications.

5. Book a Viewing and contact requests

When you submit a Book a Viewing request, the information entered into the form is transmitted to the Owner for the purpose of processing your enquiry.

The form may request information including your first name, surname, email address, telephone number, apartment preference and message.

Requests are received through info@villatermeeren.com and may be accessed by authorised representatives of the Owner involved in handling property enquiries.

A member of the team may subsequently contact you by telephone or email.

Submitting the form does not create a tenancy, reservation or other contractual commitment.

6. Retention periods

Personal data is not retained for longer than reasonably necessary for the purposes for which it was collected.

As a general rule, enquiry and viewing-request information may be retained for up to 12 months following the last meaningful interaction with the prospective tenant.

Where an enquiry leads to a tenancy or other contractual relationship, relevant information may be retained for longer where required for contractual, administrative, accounting, tax, evidentiary or other legal purposes.

Technical and cookie-related data is retained according to the applicable technical settings and consent periods.

Data may also be retained for longer where necessary to establish, exercise or defend legal claims or comply with a legal obligation.

7. Cookies and similar technologies

The website may use cookies and similar technologies.

These may include:

Strictly necessary cookies required for essential website functionality, security or remembering cookie choices.

Analytics technologies, including Google Analytics, used to understand website usage and performance.

Advertising measurement technologies, including Google Ads conversion tracking, used to measure the effectiveness of advertising campaigns.

Non-essential analytics and advertising technologies are activated only where the visitor has provided the required consent.

Visitors are offered controls including Accept All, Reject Non-Essential and Manage Preferences.

Consent may subsequently be withdrawn or preferences changed through the website’s cookie-management functionality.

Rejecting non-essential cookies should not prevent access to the essential functionality of the website.

8. Google Analytics

Subject to consent, the website uses Google Analytics to obtain information about website usage and performance.

Depending on the configuration, information processed may include interactions with pages, approximate location information derived from technical data, browser/device information, referral information and other usage information.

Google acts in accordance with its applicable privacy and data-processing terms.

Google Analytics must remain disabled where analytics consent has not been provided.

9. Google Ads conversion measurement

Subject to consent, the website may use Google Ads conversion-measurement technologies.

These technologies help the Owner understand whether users who interact with advertisements subsequently perform relevant actions on the website.

They are used for campaign measurement and optimisation and not to send marketing emails based on information submitted through the viewing form.

Google Ads conversion technologies must remain disabled unless the relevant consent has been provided.

10. Recipients and service providers

Personal data may be accessible, where necessary, to:

  • authorised representatives of Lansrode Investments;
  • Microsoft 365, used for business email and communications;
  • Google, where Google Analytics and/or Google Ads technologies have been consented to;
  • Combell, for website hosting and technical infrastructure;
  • Hors du Commun Studio, where access is necessary for website administration, maintenance and technical support;
  • competent authorities where disclosure is required by law.

Service providers acting on behalf of the Owner are expected to process personal data only to the extent necessary to provide their services and in accordance with applicable data-protection requirements.

11. International data transfers

Some technology providers used in connection with the website may process or make data accessible outside the European Economic Area.

Where such transfers occur, the Owner relies on an applicable mechanism recognised under the GDPR, where required, such as an adequacy decision, appropriate contractual safeguards including Standard Contractual Clauses, or another legally recognised transfer mechanism.

Hosting location: Zaventem, Belgium.

 

12. Security

The Owner takes reasonable technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, loss or destruction.

Nevertheless, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Data minimisation

We seek to collect only personal data that is relevant and reasonably necessary for the purposes described in this Privacy Policy.

Visitors should avoid submitting unnecessary confidential or sensitive information through the website.

14. Your rights

Subject to the conditions provided by applicable law, individuals may have the right to:

  • request access to their personal data;
  • request correction of inaccurate or incomplete data;
  • request deletion of personal data;
  • request restriction of processing;
  • object to certain processing;
  • request data portability where applicable;
  • withdraw consent at any time where processing is based on consent;
  • lodge a complaint with the competent supervisory authority.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

Requests may be sent to info@villatermeeren.com.

We may request reasonable information necessary to verify the identity of the person making a request.

15. Supervisory authority

Individuals also have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit / Autorité de protection des données) if they believe their personal data has been processed unlawfully.

16. Automated decision-making and profiling

Villa Ter Meeren does not use information submitted through the viewing form to make decisions producing legal or similarly significant effects solely by automated means.

Advertising and analytics technologies may perform limited measurement, attribution or audience-related processing according to the visitor’s consent and the relevant provider’s configuration.

17. Third-party links

The website may provide links to third-party services, including Google Maps.

Once a visitor follows an external link, the processing of personal data on that external service is governed by the privacy practices of the relevant third party. The Owner does not control third-party websites or their privacy practices.

18. Children’s data

The website is not specifically directed at children and the Owner does not knowingly seek to collect children’s personal data through the website.

19. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to the website, services, technologies used or applicable legal requirements.

The most recent version will be made available on the website with its latest revision date.

20. Contact

Questions concerning this Privacy Policy or the processing of personal data may be addressed to:

Lansrode Investments SRL/BV
Leopoldstraat 7
2000 Antwerp, Belgium
BE 0809.654.248
info@villatermeeren.com
+32 474 79 42 98